Nortel has added 11 core integration services and a structured convergence integration approach for customers - featuring regional collaboration centers jointly staffed and operated with Microsoft - to its growing portfolio of services designed to help ease the path to unified communications for businesses around the world.
In addition, Nortel has enhanced its proven deployment expertise in real-time IP and unified communications by achieving Microsoft's elite Gold Certified Partner status.
These new services and resources will make it easier for businesses to break down barriers between voice, e-mail, instant messaging, multimedia conferencing and other forms of communication, enabling them to improve business processes, increase collaboration among employees, and speed decision making.
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